Frequently Asked Questions
Yes, we offer free standard shipping on all orders, regardless of the destination or order amount.
Yes. You have 14 days from the delivery date to request a return, as long as the product is unused and in original condition.
Return shipping costs are the customer’s responsibility, unless the product arrived damaged or there was a mistake on our part.
Once we receive the returned item, refunds are processed within 15 days to your original payment method.
You can request a return by emailing us at contact@juremae.com with your order number and reason for the return.
We collect information such as name, email, shipping address, payment details, and device/browser information to process your order and improve your experience.
We implement appropriate technical and organizational security measures to protect your data from unauthorized access or misuse.
Yes. You may request access to, correction, or deletion of your personal data by contacting contact@juremae.com.
We may send you promotional emails if you’ve opted in. You can unsubscribe at any time using the link in the email or by contacting us.
If you have other questions, you can contact us at the next address: contact@juremae.com
