At Juremae, we are committed to delivering your products safely and efficiently. Please read our shipping policy to understand how and when you will receive your order.
1. Shipping Timeframe
All orders are processed and shipped within 7 to 15 business days from the date of purchase. You will receive a confirmation email with tracking information once your order has been dispatched.
Note: Shipping times may vary slightly depending on your location and any unforeseen delays with the carrier.
2. Shipping Fees
We are pleased to offer free standard shipping on all orders, regardless of order value or destination.
3. Shipping Locations
We currently ship to a wide range of countries. If you are unsure whether we ship to your location, please contact our support team at contact@juremae.com.
4. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment on the carrier’s website.
5. Delivery Issues
If your order is delayed beyond the estimated timeframe or if you have any concerns regarding your shipment, please contact us at contact@juremae.com and we will assist you as quickly as possible.
6. Address Accuracy
Please ensure that all shipping information is entered correctly. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.